Cool Companion S
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Shipping within Germany via DHL - Parcel
Free shipping for orders over 60€. For orders under 60€, shipping costs 3.90€.
Shipping within Belgium, Netherlands, Luxembourg, France, and Austria via DHL-Parcel
Free shipping for orders over 60€. For orders under 60€, shipping costs 7.90€.
Shipping costs within the EU via DHL - Parcel are 7.90€.
Shipping costs to Switzerland via DHL - Parcel are 15€.
Returns
All purchased items can be returned within 14 days at your own expense without stating a reason. You can register your return in our returns portal. If you have any questions about returns, please visit our FAQ Page.
Promotion: When returning a promotional item, all items included in the promotion must be returned.
Length: 24 cm, Width: 14 cm, Height: 19 cm
Shoulder bag
For information on how to care for the material, click here.
FREQUENTLY ASKED QUESTIONS
How long does shipping take?
Delivery time by DHL parcel is usually:
- 1-4 business days within Germany
- 2-5 business days outside Germany
During peak shipping times, delivery may be slightly delayed.
You can check the shipping status of your parcel at any time using your tracking ID.
If you ordered on the weekend, your order will be processed on the next business day.
Note: For orders with different items, the delivery time of the product with the longer delivery date applies. You can always find this information for each product.
Is there a discount code?
As a member of our Hey Marly Club, you can collect points with every purchase, which you can later redeem for discounts in the online shop and in our store in Cologne. Also, sign up for our newsletter via email to not miss out on any offers and exclusive deals!