Matcha Charm - Desert Sage
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Shipping within Germany via DHL - Parcel
Free shipping for orders over €60. For orders under €60, shipping costs €3.90.
Shipping within Belgium, Netherlands, Luxembourg, France and Austria via DHL-Parcel
Free shipping for orders over €60. For orders under €60, shipping costs €7.90.
Shipping costs within the EU via DHL - Parcel are €7.90.
Shipping costs to Switzerland via DHL - Parcel are €15.
Returns
All purchased items can be returned within 14 days at your own expense, no reason needed. You can register your return in our returns portal. If you have any further questions about returns, please visit our FAQ Page.
Promotion: When returning a promotional item, all items included in the promotion must be returned.
Information on how to care for the material can be found here.
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Sign Up NowFREQUENTLY ASKED QUESTIONS
How long does shipping take?
Delivery time is usually:
- 1-4 business days within Germany
- 2-5 business days outside Germany
- 7-10 business days to Switzerland
During periods of high shipping volume, delivery times may be slightly delayed.
You can check the shipping status of your order at any time using your tracking ID.
If you ordered on the weekend, your order will not be processed until the following business day.
Note: For orders with different items, the delivery time of the product with the longer delivery date applies. You can always find this information with the respective product.
Is there a discount code?
As a member of our Hey Marly Club, you can collect points with every purchase, which you can later redeem for discounts in the online shop and in our store in Cologne.
As a member, you will receive our newsletter via email, so you won't miss any more offers and exclusive deals!
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